The majority of appointments are book on the day.
There are appointments in the morning and afternoon each day that can be booked up to 2 weeks in advance. These open up at various times between 11.00am and 3.00pm, 7 - 14 days before the appointment date.
In order not to block the phone lines for on the day we would request that patients ring the surgery at a time that is convenient to them and not all at 8.30am. This will ease the access to the phone line.
You can book an appointment to see a doctor of your choice; however the doctors do not all work every day so if you wish to see a particular doctor you may have to ring back another day.
Please call the appointment line on 01462 480921; please note this phone is not answered between 13.00 -14.00.
Patients who need to be seen urgently will be offered an emergency appointment on the same day with any available doctor. It is not possible to request a specific doctor for urgent appointments.
Extended Opening Hours
Unfortunately the Practice is no longer able to participate in this service from 1 April 2015. We are sorry to those patients that have found this service beneficial over the past few years. The practice has increased the number of appointments available in the mornings to help from 1 April 2015.
Be on Time
Please arrive promptly and remember to cancel your appointment if you can no longer keep it; someone else may need to see the doctor urgently. The doctor or nurse may not see you if you arrive late.
Please cancel your appointment if you can no longer attend. If we are closed you can leave a message via the new telephone system to cancel your appointment.
If you would like to speak to the duty doctor or practice nurse on the telephone you can ring our appointments line on 01462 480 921. The receptionist will ask you for some details regarding your query to assist the doctor/nurse in preparing to deal with your call. You will either be given a time to call back to speak to the doctor/nurse or if necessary the doctor/nurse will call you when they are free. Please be advised that it may not be your usual or registered doctor that deals with your call.